Privacy Policy

Ridgeside K9 Nashville (“we”, “us”) provides dog training services in Nashville, Tennessee. This policy explains what personal information we collect through this website, why we collect it, and the choices you have.

Information you give us

When you submit an enquiry form, a financing enquiry, or a testimonial, we collect the details you type into it:

  • Your first and last name
  • Your email address and phone number
  • Your dog’s name, breed and age, where you provide them
  • The training program you are interested in, and which page you enquired from
  • Any message or testimonial you write, including a star rating if you leave one

We use these details to respond to your enquiry, schedule an evaluation, and keep a record of our conversation with you. We do not sell your information, and we do not share it with third parties for their own marketing.

Information collected automatically

When you submit a form we also record your IP address, your browser’s user-agent string, and the page you came from. This is used to detect spam and abusive submissions, and to understand which pages generate enquiries. Our hosting provider keeps standard server logs for the same purpose.

Cookies and third-party services

This site loads a small number of services operated by other companies. Each sets its own cookies and receives some information about your visit, including your IP address and the pages you view. They are governed by their own privacy policies:

  • Meta (Facebook) Pixel — measures the performance of our advertising and lets us show ads to people who have visited the site.
  • HubSpot — our customer relationship tools, including the chat widget.
  • Trustindex — displays our Google and Facebook reviews.
  • Elfsight — displays our Instagram feed.
  • Google Fonts — delivers the typefaces used on this site.

You can block or delete cookies in your browser settings. Doing so will not stop you using the site, though some embedded content may not display.

How long we keep information

We keep enquiry and testimonial records for as long as we are working with you and for up to 24 months afterwards, so we can pick up where we left off if you come back to us. You can ask us to delete your record sooner at any time.

Your choices

You can ask us to show you what we hold about you, correct anything that is wrong, or delete it entirely. Email us and we will respond. If you receive email from us and no longer want to, tell us and we will stop.

Children

This site is intended for adults. We do not knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we will remove it.

Changes to this policy

If we change how we handle personal information, we will update this page and the date shown at the top of it.

Contact us

Questions about this policy, or about information we hold about you: